Digital Smartphone Ticket
Engage and connect with customers where they spend most of their time with a digital smartphone ticket!
Digital Smartphone Ticket
Smartwait™
Having a mobile-integrated queue management system minimize waiting times, streamline your customer flow and present your customers the option to virtually join a queue before physically arriving in your store using a digital smartphone ticket.
- Increase conversions
- Improve service
- Boost loyalty
- Optimized use of resources and physical spaces
- More opportunities to create cross-channel experiences
- Reduce operational costs
Digital ticket from a Smartphone app
Save time for your customers and receive them when they want. With SmartWait™, your customer knows the waiting conditions in real time for each of your services.
They can indicate the time they want to come and take a digital ticket for the queue. If your customer is no longer available, no problem, SmartWait™ can deal with it: your customers can change their call time, postpone it or simply cancel their visit.
SmartWait™ is also available as a web service to interface with your own mobile application. With this innovative solution, your visitors can make appointments directly via your application.
Digital ticket with a QRcode
Ease the customer journey by offering them to take a digital ticket by scanning a QRcode in your store with their smartphone. They are informed with a notification when their turn is coming.
This solution is offered in SaaS mode without time engagement. No hardware is needed in your selling area. The customer is free from wait and can take his time to browse your store.
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