Satisfaction Survey
Customer satisfaction survey feedback, simplified
With Orion Survey you offer easy to use satisfaction survey to improve the customer satisfaction.
Satisfaction Survey
Omni Channel Reception
Did your service meet expectations? Are you particularly strong in some areas, and where can you improve? Find out by asking your customers and analyzing the data gathered!
Collecting customer feedback shouldn’t be complicated.
Our easy-to-use solution measures the voice of your customer so you can take action and provide an exceptional experience.
- To better understand your customers
- To better meet their expectations
- Illimited and multilingual surveys
- NPS survey
- Edit your survey in real-time
- Export data to PDF or CSV
invites the customer to answer a survey.
This one is accessible on a touchscreen oriented towards the customer to leave him free of his answers and to maximize response rate.
Confidentiality
A kiosk or a tablet is available off the counters. The customer can answer the survey confidentially, for a better rate of sincerity.
Self-Service
A kiosk is available self-service in the waiting room or at the exit in order to survey your customers on any subject of your choice.
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